The C4HSecure app is a multifaceted communication and security platform designed to provide HIPAA-compliant secure access, messaging, on-call scheduling, personalization, and support services, ensuring the protection of sensitive health information. The following points highlight the main functionalities of the app in a simplified manner:
Secure Sign-In: Users can log in with a username and password or utilize biometric authentication such as Face ID or Touch ID. The app clearly outlines the login process and provides a link for password or username recovery.
Password Reset: A dedicated reset screen is available where users can update their passwords by verifying their identity with a One Time Password (OTP) sent to their registered mobile number.
Intuitive Navigation: The main menu provides quick access to messages, on-call schedules, contacts, settings, and support. It also displays the currently installed version of the app.
Message Management: Users can compose, filter, and search messages within the app. New messages are easily identifiable with a blue dot indicator. Communication Hub: The chat feature allows users to efficiently manage call center communications, including the ability to respond to messages and directly call patients.
On-Call Schedule: Users can access and sort on-call schedules by practice and utilize a date picker to select specific dates.
Customizable Settings: The app offers numerous settings such as setting a callback number (which is kept confidential for privacy), selecting notification tones, enabling or disabling biometric login, updating passwords, adjusting notification frequency, and setting session timeout preferences. Support Services: The app includes support features for addressing messagerelated inquiries through the call center and for resolving technical issues with the app.
Overall, C4HSecure app stands out as a robust and user-centric platform for secure and streamlined communication within the healthcare sector.